Wednesday, May 18, 2016

NE Immersion Day 3: Athletic Evolution, UMass Lowell, Paul Tsongas Center, Lowell Spinners, and Major League Lacrosse

On Day 3, the NE Immersion crew woke up at dawn and slowly gathered for breakfast before driving to Athletic Evolution in Woburn, MA where we meet President and Managing Partner Erik Kaloyanides. Kaloyanides is an SU alum class of 2002 where he play on the football team as a guard on the offensive line and double majored in Finance and Marketing in Whitman. He claims it is this business background that has keep him around in such a competitive market.
Athletic Evolution
Athletic Evolution is a 30,000 square foot athletic training facility fitted with a Crossfit box, training equipment, a turf field, a synthetic ice rink, basketball courts, and a therapy room. While Kaloyanides had to become certified to use the “Crossfit” name, he rents out the space in the adjoining room that is currently being used as a basketball courts. Crossfit is a relatively new training program that includes Workouts Of The Day, workouts named after notable athletes, and its own cultural attire. Kalonyanides also shared how renting out space can cause more stress than expected. There is a trust that the people who rents the space will pay it; however, when they don’t, they must be taken to court. As a personal trainer who dedicates 77 hours a week solely to training time, Kaloyanides would prefer to not have to deal with renting out space and hopes to downsize in the near future.
Other major projects Kaloyanides is currently working on include his own personal brand EK Performance, 5 Star Academy camps, and the With Us Foundation. He believes that these organizations all tie in well together and fit into his goals as he hopes to move away from managing people and move towards building on his own brands.
As he builds his own brands he notes the importance of WOM and how his name is represented to the public. He has started a new program called Custom Performance Training where instead of “football” training regimens, Kalonyanides will develop and create specific training programs for each of his clients specific to their own needs. He also mentioned the E Coach app which would allow his to train clients no matter how far they are from his facility in Woburn. With WOM spreading his name around he is growing a client base that is well beyond the 45 mile radius he is currently working out of.
A major takeaway from Kaloyanides is working with a balance. He explains the importance of balancing work and life while emphasizing the necessary need to decompress once and a while in order to not go crazy.
Eric Kalonyanides

In the afternoon we had the opportunity to visit Syracuse University Alumna, Ashley Robbins, the Associate Director of Communications at University of Massachusetts Lowell, and a panel of representatives from the UMass Lowell Athletic Department. During the first presentation, Bob Ellis, the head sports broadcaster who often provides the play-by-play updates during hockey games spoke to us about his journey into sports journalism and how he acquired his job at UMass Lowell. The Bronx native explained to the group that in the process of discovering his career he tried to “figure out what he wanted to and if people would pay” him for it. With a background in radio, Ellis graduated from Emerson College with a degree in Mass Communications. He went into further detail explainied on ng that fresh out of college he wanted to familiarize himself with various aspects of radio to provide him with a stronger understanding of the communications industry and strengthen his skills in broadcasting. Ellis has been broadcasting for UMass Lowell hockey for 32, almost 33 years and has formerly held a position as a writer for the UMass Lowell athletic website.
               When asked about his career in journalism and what he has noticed as the largest change since he begun 32 years ago, Ellis explained that no one in this industry has focused in on the specific aspects of journalism and going out to get the real story. He said that a lot of aspects of the communications industry are now targeted towards marketing and public relations, while also emphasizing that “the truth is 1st and foremost.” In his brief pieces of advice towards the end of the discussion, Ellis told the group that it’s okay to make mistakes and once you have made them it is imperative that you come clean and move on, as oppose to attempting to cover them up and pretend they never happened. He also explained told us that a large part of sports broadcasting is translating the feeling of the game in the building into your commentary. Making your listeners feel as though they are at the game makes you 10 times better at your job. And lastly he told us to “be excited over something that is exciting,” which means to live in the moment at sporting events and live out the excitement that surrounds you during those events.
UMass Lowell Panel Setup
               After our discussion with Bob Ellis, we were introduced to a panel of UMass Lowell Athletic Representatives including Dana Skinner the Director of Athletics. He informed the group that the sports industry is a “great business” and highlighted the team effort that goes into to running and producing for a college athletic business. This team environment, he explained, is what makes his job extremely enjoyable. Everyone in the office is working towards a common goal and that is the type of environment that makes him the most productive. Throughout the entirety of his discussion he really emphasize the importance of building with others. He showed us a quote by Booker T. Washington, which says, “If you want to lift yourself up, lift up someone else.” He followed the quote by telling a story of his former coaching days; the fundamentals of basketball that came so easily to him due to years of practice were often difficult to those who had never played the game before. He explained that we often forget how much work it takes to get to point Z when we’ve been there for so long that now it is time to teach someone at point B. He complimented this lesson with another quote, “just because it’s easy for you doesn’t mean its easy.” In addition to the other business advice Skinner provided us with he explained that being good at the job that is in front of you is extremely important, regardless if you believe the position is beneath you. Working hard at what is given to you is a strong reflection of work ethic and dedication.
               The rest of the panel included Sandra Niedergall, the Senior Associate Athletic Director/SWA who is charge of solving problems within Division 1 athletics, including NCAA regulations and eligibility requirements. Her role is extremely important, as the Riverhawks have just transitioned from D2 to D1 three years ago. John Boswell, the Assistance Athletic Director for Marketing and Promotions is responsible for creating events and creating an experience for their fans. Christine Smith, the Associate Athletic Director for Academics and Student-Athlete Services is responsible for academic support and overseeing compliance. She explained that at one point she was unsure of what she wanted to do but took a chance in the sports industry and found her passion. Alan Zebrak, the Associate Athletic Director for Facilities and Events is a James Madison University graduate who is responsible for handling the logistics of the athletic team as it relates to game day operations and managing Riverhawks events that occur on campus. Pete Souris, the Associate Athletic Director for Communications works in close quarters with Ashley Robins and handles all things related to media and video operations including statistics, relationships with clients, media packages for visiting media representatives and finds pleasure in being a part of something that is in the process of further development.
The 1975 Stage Setup
               After our detailed panel discussion we were able to take a brief tour of the Tsongas Center and met with Keith Vaske the building GM, from the Spectra Company and Tracy Martino the catering GM, from Aramark Corporation and get a deeper understanding for how these two individuals work hand in hand on ensuring that everything in the building runs smoothly from drinks and food to how many mops are needed for clean up afterwards. Breaking down the demographics of those in attendance is necessary to both individuals jobs as they each are responsible for catering you fans needs and their overall experience. After our meeting with Vaske and Martino we got to tour the press box and view the top of the stadium and watch as the building was preparing for the 1975 concert that night. After lunch we got to briefly watch the UMass Lowell baseball game and speak to Justin Williams a representative of the Lowell Spinners who currently works in sponsorship sales and got his start as an intern in the promotions department. The Edward A. LeLacheur Park is home to both the Lowell Spinners the Short Season minor league baseball affiliate of the Boston Red Sox, and the UMass Lowell Riverhawks baseball team. The stadium seats up to 4800 and has approximately 200 standing room spaces around the stadium. When asked about possible renovations, Justin explained that because the surrounding area is part lake and part land that is not owned by the Spinners, the only way to expand would be to build up as oppose to out. However the stadium still provided a pleasant atmosphere and was extremely inviting.
               Overall the experience was great, we had the opportunity to speak with individuals in various functions of the sports industry and got lots of different perspectives on a similar entity. It was beneficial to hear from those who have been in the industry for years and those who are just getting started. Being exposed to that wide spectrum of time allowed us to see the beginning stages but also the end stages of a career in the sports industry as well. Furthermore, making a connection with another SU- Falk College Alum is an experience in itself. Seeing how successful Ashley has been in her career just two years after graduation is inspiring but also reminds us that this program is one to take full advantage of.
Lowell Spinners Game

Our last stop of the day was with David Gross, the commissioner of the Major League Lacrosse. The MLL works out of a 29,000 square foot office with a staff of 29 people. It is a 16 year brand and just like any other organization, they struggled in the past and has had to learn and overcome their past mistakes. One of the largest problems was budgeting and in 2003 Gross came in and helped slowly dissolved the problem of bankruptcy over the years.
Gross really emphasized the importance of sales and reiterated that sales is really problem solving. If we go into a sale with the goal and mentality to solve a client’s problem, the sale will come much simpler and naturally. Revenue is extremely important in all businesses but especially important in an organization such as MLL where is there is not as much support especially compared to other sports. Gross claims that the MLL is essentially a minor league and while major leagues spend money, the minor leagues have to think creatively to make money without spending a dime.
Lax Sports Network
We also talked about the Lax Sports Network, the first network to feature 24 hours of lacrosse news. While this didn’t grow over night, Gross worked tirelessly to make this idea a reality and after two years the LSN was airing live 24 hours a day. He claims that one of the reasons the LSN is doing so well currently is because they were the first to give a real opinion. Sharing real opinions generates interest and that is what makes a business grow. Gross explains how you cannot be “vanilla” in the sports world for that will get you nowhere. Gross’ last piece of advice was to embrace being wrong. It’s okay to be wrong for you can learn from your mistakes and move on. Gross can attest to this for he claimed no one would want to see a high school lacrosse game being aired live and now it is the content with the highest ratings. 
The day was filled with so many successful SU alum and it only inspires us to uphold the reputation as we move into the industry. Tomorrow is just to be just as exciting and busy day and we can’t wait to share more with you!


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